Urgent calls go to the shop that answers. Let your Sales Agent answer.
Plumbing work is urgent, and you are usually under a sink.
Below, each one with what it costs you and what KlientHQ does about it.
KlientHQ supports plumbing businesses, from one-person shops to teams of technicians. It is one platform for quotes, scheduling, payments, reports and client messages.
Three things come up most, and here is how KlientHQ helps with each.
Urgent calls missed with your hands in a job
A burst pipe calls while you are under a sink, and the caller moves on to the next shop.
Plumbers are often on call for emergencies, so evening and weekend work is common.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, plumbers, pipefitters and steamfitters, 2026.Answers calls and texts, asks whether it is an emergency, takes the address, then books the job or notifies you. Listen in, take over or pause it whenever you choose.
- Call answered
- Emergency? Yes
- Address taken
- Job booked and owner notified
Scheduling. A booked job lands on the dispatch board next to your team's availability.
Admin that lands on you after the job
Estimates, follow-ups and invoices wait for the evening, and open quotes go quiet.
of owners track lead conversions inconsistently.
Brentwood Growth, annual owner survey of home service businesses, published December 19, 2025. Advisory firm survey.Follows up open quotes with drafts you approve with one tap.
Quote follow-up draft
Hi Lee, just checking in on your estimate. Happy to answer any questions.
Client Portal. Clients approve a quote, pick a time and pay invoices by card from one link. Reminders for unpaid invoices run automatically.
Reports. Revenue, jobs and customers for any date range, with CSV and PDF export.
Skilled technicians and a full board
Skilled plumbers take years to train, so every dispatch choice counts.
plumber, pipefitter and steamfitter openings a year are projected from 2025 to 2035.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, plumbers, pipefitters and steamfitters, 2026.Shows who is available, on a job or off. Matches each job by skills, location, availability and workload, keeps a daily job limit for each person, and warns you when two jobs overlap.
- NNiaOn a job
- DDexAvailable
- KKiraOff
Daily job limit set for each person.
Reports. The team report shows jobs completed and hours logged for each person.
A plan for the platform. Agents when you want them.
Your plan runs the business: quotes, scheduling, invoices, payments, reports and client messages. Add the Sales Agent or the Marketing Agent on any plan, and your Agent Balance funds their work.
- Platform plan
Solo, Starter, Pro or Plus. One price for your whole team, with job and operations reminders included.
- Agents are add-ons
Add the Sales Agent, the Marketing Agent or both on any plan. They work inside the rules you set, and you approve what goes out.
- Agent Balance
The balance pays for what your Agents and ReviewFlow do as you use them, such as calls, texts and review requests. Add to it with packs, and it stays on your account until it is used.
Common questions
What does a Sales Agent do for a plumbing company?
How do plans and Agents fit together?
How do clients approve estimates and pay?
How do I follow up on open estimates?
How does Scheduling pick the right technician?
What do Reports show a plumbing business?
Less admin. More paid work.
Start with the plan that fits your business. Add Agents when you want them.